We include one additional queen for every 25 queens ordered in each shipment. All our queens are examined for viability before they are boxed for shipping. We pack our queen bees in vented boxes with food (candy), sponges filled with water, and support bees. Queens are caged but support attendant bees may not be caged within the shipping container. (Support Attendant Bees may be loose within shipping container. Be careful when opening package.)
We ship all our queens via UPS Next Day Air, uninsured. Queens shipped via UPS are the sole responsibilityof the purchaser. We are not responsible for queens that are left in the cold or hot sun by shipping company. You are advised to examine the contents of your shipment immediately upon delivery. Replacement is at the discretion of Noble Apiaries LLC. Purchaser agrees to provide a legitimate email address and phone number to contact the customer. Purchaser is aware that all shipping costs may include a handling fee built into the price of shipping.
All orders placed on a date less than one week from selected ship date are not eligible for cancelation.
If you are no longer eligable or not eligable for cancelation and you still must cancel or change the ship date of your order then you can do so for $20.00. To cancel your order or change ship date you must call 707 685-3307 to make arrangements. Please have your order number available. Note: There absolutely no cancelations for any exception once queen is pulled from our queen bank and prepared for shipment